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This topic contains 1 reply, has 2 voices, and was last updated by  pixfort 1 year, 6 months ago.

Can't load elements into the Builder

  • We’ve loaded on the builder to our website, however we can’t seem to add any elements to the page. Can’t even access the slider on the left let alone click. Not too sure what the issue is but any help would be appreciated.

    Post count: 643


    The builder couldn’t load and execute the JSON file ‘/builder/elements.json’.
    Please make sure that the file has the permission to read and execute (775) and contact your hosting provider to enable the execution of JSON files.
    If you still facing the issue please send us your website FTP information to check the issue.

    Otherwise, if you are not satisfied with our item you can request a refund for the item from here:

    Waiting for your reply,

    Kind regards,

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