hi, i have an error 500 only when downloading zip file, i use cpanel, any ideas? i know it could be many thing but i have no idea what it could be, please let me know if you need access to my cpanel or if you need any changes in my server, its a dedicated, i have control of it
Usually this is a permission error from the server,
Could you please send us your website information via item’s support tab to check the issue?
we sent link to the email provided yesterday, not sure if it was a secure line to send cpanel credentials
We checked your website and a required module of PHP “ZipArchive” is not installed on your server. The best thing to do is contact your webhost and ask them to install the ZipArchive module. (http://www.php.net/manual/en/zip.installation.php)
Let us know if you have any other questions.
i webt 2 places:
1.-my dedicated server
2.- cPanel (did ir via this option)
But the 500 error is still there,
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