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This topic contains 3 replies, has 2 voices, and was last updated by  pixfort 4 months, 2 weeks ago.

HTTP ERROR 500 when exporting from the builder

  • Post count: 2

    Hello,

    I am getting a HTTP ERROR 500 when trying to export from the builder. Everything works except the export function seems to be broken.. Maybe read/write settings? Can’t figure it out. Would a builder upgrade work? I purchased it two months ago.

    The address that fails is http://mysite.com/builder/save.php

    Any help would be awesome.

    Thanks,

    Post count: 626

    Hello,

    Usually this is a permission error from the server, could you please send us your website information (URL and FTP) to check and solve the problem.

    Kind regards,

    Post count: 2
    This reply has been marked as private.
    Post count: 626

    Hello,

    Could you please send us your website FTP information to check the issue.

    Kind regards,

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