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This topic contains 5 replies, has 2 voices, and was last updated by  pixfort 5 months, 1 week ago.

No Permission to open index.html

  • Post count: 3

    We uploaded the builder folder and we are receiving this error “You do not have permission to open this Page” No Permission to view index.html

    Post count: 632

    Hello,

    usually this is a permission error from the server, could you please send us your website information (URL and FTP) to check and solve the problem.

    Kind regards,

    Post count: 3
    This reply has been marked as private.
    Post count: 632

    Hello,

    The builder folder should be inside your “public_html” directory which is accessible from the browser.
    If you still facing the issue please send us your website URL to check the issue.

    Kind regards,

    Post count: 3
    This reply has been marked as private.
    Post count: 632

    Hello,

    We uploaded a test image file to your public_html directory, however, it’s not accessible from the URL:
    http://107.180.47.14/test.png

    We recommend you to contact your hosting provider to check and solve the issue.

    Kind regards,

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