This Ticket is resolved

This topic contains 4 replies, has 2 voices, and was last updated by  pixfort 5 months, 1 week ago.

Question

  • Post count: 5

    Hi,
    Just purchased FlatPack in Themeforest.
    I have got a question.

    1. Can I export designed project online? while builder is uploaded on the server, and the design is done?
    At the moment it doesn’t:
    This page isn’t working
    mywebsite.com is currently unable to handle this request.
    HTTP ERROR 500

    Hosting is from GoDaddy.
    It’s a hassle to design locally and upload after that, each time.
    ………………………………….
    Is the latest version 5.1.1 or 5.1.4 ? I’m confused.

    Post count: 632

    Hello,

    Usually this is a permission error from the server,
    Could you please send us your website information (URL and FTP) to check the issue.

    The latest version is 5.1.1

    Kind regards,

    Post count: 5
    This reply has been marked as private.
    Post count: 5

    Have you checked?
    What is the problem?

    Post count: 632

    Hello,

    We checked the error log on your website and found the error message:
    PHP Fatal error: Class ‘ZipArchive’ not found in /home/automatedm/public_html/builder/save.php on line 98

    The error message means that a required module of PHP is not installed on your server. The best thing to do is contact your webhost and ask them to install the ZipArchive module. (http://www.php.net/manual/en/zip.installation.php)

    If you have any other questions we will be happy to help.

    Kind regards,

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